The following notice has been issued by Tommee Tippee:
We previously communicated about some customers experiencing problems with the blade scratching the jug of their Tommee Tippee Steamer Blender. At the time of that message, our initial testing had only been able to replicate the issue when reassembling the blender after cleaning, with the sealing ring upside down, or by washing the blade unit in the dishwasher. Since then, we’ve been carrying out more in-depth testing, and having further discussions with customers that have experienced this problem.
During this testing, we have been able to replicate the problem in certain other circumstances. We’ve therefore made some changes to the blade unit to resolve this.
We want to ensure our customers have the best possible experience with their Steamer Blender, so we’re making the revised blade available to all those who’ve already purchased the product. To keep it as simple as possible for you, we’ve set up this page for you to order your replacement. (http://tinyurl.com/zjc7vso)
In the meantime, we continue to advise you to carefully check the jug for signs of scratching after each use, to ensure that if any scratching does occur there is no risk of plastic getting into a child’s mouth.
We’d like to apologise to all of our customers who’ve been affected by this. As you know, child safety is at the heart of everything we do. We were very concerned by the problems, so we spoke to the customers involved, completed the investigation, and recognised where modifications could be made.
Ice cream maker Ben & Jerry’s has recalled tubs of one of its best-selling products over concern they may contain small pieces of metal.
Some consumers who bought 500ml cartons of Cookie Dough are being told not to eat it and instead throw it away.
The company has issued an alert over four batches of the ice cream which it says could be affected.
Tubs affected have codes L62110L011, L62111L011, L62112L011 and L62113L011 printed on the bottom of the pots.
The company issued an “important safety notice” after internal quality assurance checks showed that a limited number of products could be affected.
Ben & Jerry’s said: “The company has identified a specific production period during which Ben & Jerry’s Cookie Dough 500ml may have been affected and, as safety remains a top priority, Ben & Jerry’s is voluntarily recalling four batch codes of Cookie Dough 500ml from sale.
“As a precaution, everyone with a 500ml tub of Ben & Jerry’s Cookie Dough in their freezers at home should check the batch number on the bottom of their tub to make sure it’s not affected.
“And, if it matches the batch numbers listed above, they should not eat the product and, instead, we ask them to discard the product in the usual household bin.”
It is unclear how many pots of ice cream could be affected.
The company said that consumers who have to throw away a tub of the ice cream can call 0800 146 252 to find out how to receive a voucher for a free pot.
The following notice has been issued by the Dunelm:
Dunelm has identified a potential safety issue where the sewn in care label can be pulled off which is then a choking hazard for small children.
We have therefore issued a recall notice on the:
Dumbo Comforter White
Barcode: 5050390072731
Winnie the Pooh Comforter
Barcode: 5050390072892
These products were sold in the UK through Dunelm stores and www.dunelm.com from September 2015.
No other products are affected by this recall notice. We apologise for any inconvenience.
Please return this product to your nearest Dunelm store for a full refund or for more information please email customerservices@dunelm.com or call 0333 234 0870.
Questions and answers
Q. Why are the Dumbo / Winnie Comforter being recalled?
This product passed all of the relevant safety, legal and quality standards as well as a pre-shipment inspection carried out by an independent company. This is in line with Dunelm’s quality assurance programme. A. As part of our due diligence we re-tested the stock, which raised concerns with the product. As soon as we realised there was a potential issue with the product we took action to ensure the safety of our customers.
Q. What is the problem with the Dumbo / Winnie Comforter? A. If the sewn in care label is pulled, the label can start to fray and pull out of the comforter. When the care label is loose, it can become a choking hazard for small children
Q. What do I do if I own a Dumbo / Winnie Comforter? A. Return the product to your nearest Dunelm store for a full refund.
Q. Can I return the Dumbo / Winnie Comforter to a different store from the one I purchased it from? A. Yes, you can return the product to any Dunelm store for a full refund.
Q. What if I don’t have the receipt? A. A full refund will be given in store.
Q. My child has become attached to his / her Dumbo / Winnie Comforter, is it possible to get a replacement? A. Unfortunately, at this time, we can only offer a full refund however if you wish to remove the full care label and date pip (small label underneath) this will make the product safe.
Q. The care label on my Dumbo / Winnie Comforter is still attached / secure, does this mean it is safe? A. The product has a potential safety issue. There is a possibility that the care label could come detached posing a choking hazard.
Q. I purchased my Dumbo / Winnie Comforter bear over a year ago, do I still need to return this? A. Yes, all Dumbo / Winnie Comforters with the numbers advised on the posters need to be returned
Q. How has this happened? A. This product passed all relevant safety, legal and quality standards as well as a pre-shipment inspection carried out by an independent company. This is in line with the Dunelm’s quality assurance programme. As soon as we realised there was a potential issue with the product we are taking action to ensure the safety of our customers.
Q. I don’t know if my Dumbo / Winnie Comforter has the number advised on the poster? A. The numbers on the poster are on the swing tag attached to the product when purchased. If this has been removed, please check the sewn in care label. The numbers to be returned are as follows:
As part of our ongoing quality monitoring we have identified that the Boots Kids Sunglasses (BOK002F) are not of the standard we would expect.
We’ve found that in some cases the product has developed a defect, leading to the flower detaching from the frame and exposing a screw, which may present a potential safety issue. Please note the item code can be found on the arm of the product.
As the sunglasses are not of the high standard we expect, we’re asking that if you have bought this product that you return it to your nearest Boots store for a refund.
If you’ve bought the item for someone else would you please let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0345 070 80 91.
Recall number: 01005644
Recall date: July 2016
Read more at http://www.boots.com/en/Help/Recalls/#jljjYAepY6owS0Oi.99
The following notice has been issued by Mothercare for the Babymoov Swoon Up Baby Bouncer recall:
Babymoov
Swoon Up Baby Bouncer
As a precautionary measure, and to ensure optimum safety in the use of its products, Babymoov is recalling its Swoon Up bouncer in order to make a minor modification.
Babymoov has noted a potential risk of the product’s central screw coming loose, which could lead to a lack of stability in the seat.
The products concerned are those with the following batch numbers which is printed on the top right-hand corner of the care label (& next to the barcode on the outer packaging).
This problem can be rectified by carrying out a repair. Customers who have purchased one of the two affected Swoon Up models (Zinc or Aluminium) are invited to contact Babymoov’s Customer Service department by email at: swoonup@babymoov.com
You will be given details of the repair procedure.
Your enquiries will be dealt with as quickly as possible.
You can also call 0800 520 0462 between 8:00-4:00 Mon-Fri
Argos – Chad Valley Pipsie the Interactive Horse – recall
The following notice has been issued by the retailer:
Chad Valley Pipsie the Interactive Horse (Catalogue Number 404/6510)
A fault has been identified where the apples could break apart and release the internal magnet. This is a choking hazard and if ingested could lead to internal injuries.
Please note that there have been no reported customer incidents.
WHAT YOU NEED TO DO
If you have a Pipsie the Interactive Horse please remove the Apples immediately and dispose of them with normal household waste.
As a replacement to the apples, we are offering customers a pair of cupcakes for Pipsie to enjoy which will work in the same way.
Hi, I’m Lucy, a thirty something mum of two from Birmingham. A memory maker, tradition keeper, stationery addict and Mr Men fanatic. HR Advisor by day and sleep deprived Mama by night!
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